A chatbot is the starting point. The value lies in what happens next: understanding the need, qualifying the opportunity, retrieving information and triggering the right process.
Try our customer service bot. Voice agents and business integrations are tailored to each project.
jhalmar.com / automation
Explore an AI workflowILLUSTRATIVE EXAMPLE
01
Engage through chat or voice
Answer questions and understand the customer’s needs.
02
Qualify the opportunity
Identify interest, context and priority based on your criteria.
03
Connect CRM and ERP
Record the lead or retrieve authorized information.
04
Act and follow up
Create tasks, notify the team and hand over to a person.
Customer service: from question to answer, with handoff to a person. Each action depends on the agreed integrations.
AUTOMATION THAT CONNECTS YOUR BUSINESS
AI where the work gets done.
We design end-to-end workflows with traceability and human involvement where it matters.
01 / CUSTOMERS
Chatbots and voice bots
Conversational support, FAQs, request capture and handoff to the right team.
02 / SALES
Leads with context
Qualification, CRM records, sales assignment and follow-up so every opportunity has a next step.
03 / OPERATIONS
CRM, ERP and processes
We connect information and actions across platforms: queries, documents, tasks and workflows with authorization controls.
04 / TEAMS
AI automation
Request classification, data extraction and assistants grounded in company knowledge to reduce manual work.
At jhalmar.com corp, we integrate AI into your business processes. From Mérida, we connect customer service, sales and operations through software, infrastructure and energy.
01
Understand
We assess your needs, environment and project priorities.
02
Design
We define a solution with a clear scope and deliverables.
03
Implement
We integrate, test and support your launch.
04
Support
We plan ongoing support and the evolution of your solution.